Session + Dashboard
From $5K
- One Harmonica session, hosted
- Transcript extraction pipeline
- Interactive dashboard, public link
Broad Listening
Broad listening as civic infrastructure.
Surveys reward the loudest and flatten reasoning into checkboxes. Harmonica holds a real conversation with a whole community, then turns it into a living public page they can read, react to, and act on.
The problem
The tools we use to listen train us not to.
Surveys, comment boxes, and forums reward loudness over listening, reduce reasoning to a checkbox, and quietly exclude most people. Doing it properly, with structured conversations, multilingual reach, and synthesis across groups, has meant hiring consultants or spending months on manual work. So most organizations don't, and the people they serve go unheard.
The living page
A public page that thinks with the community
Open a topic and anyone with the link can take part. They react to the statements the conversation surfaces, agree, unsure, or disagree, or chat with the facilitator to add an angle no one has raised yet. The page shows where opinion clusters, where it bridges, and what's emerging, and it keeps updating as more people weigh in. Contributions are private; the synthesis is public.
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An opinion landscape
See the groups forming and the common ground between them, not a bar chart of votes.
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React, don't just comment
Agree, unsure, or disagree on the statements that surface. Each reaction reshapes the map.
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Bridging voices rise
The statements that draw agreement across camps move to the top, instead of the most divisive ones.
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Go deeper than a vote
Chat with the facilitator to add a new angle, the way you would in a real interview.
Under the hood
How input becomes a navigable public asset
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Collect
Structured 1-on-1 conversations and quick reactions, on the web, Telegram, or messaging apps, in any language.
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Extract
An LLM pipeline pulls problems, solutions, actors, and the reasoning behind them into a shared structure.
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Visualize
An opinion landscape and interactive dashboard show where the group agrees, splits, and bridges. Every claim is source-checkable.
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Document
A cross-linked wiki captures every entity, theme, and quote, with backlinks between findings.
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Share
Public links anyone can browse, plus open data and standard formats. Citable, embeddable, yours.
Why it matters
Democratic skills, practiced not preached
People don't just answer. They practice active listening, constructive disagreement, and synthesis, because the tool structures the conversation that way.
Participation without exclusion
Async, multilingual, multi-channel. Every voice gets the same depth, not only the ones free at 2pm on a Tuesday.
Transparency
Community reasoning becomes a navigable public asset, not a finding buried in a report.
Accountability
Structured public outputs that institutions have to reckon with, in the open.
Civic-space protection
Private 1-on-1 contributions, anonymized synthesis, and self-hostable infrastructure under community control.
Public AI
No black box in the middle of a democratic process
No government should route a deliberation through an AI it cannot see into. Harmonica's core is open source (AGPL-3.0) and self-hostable, and Bring Your Own Model lets you run it on your own provider or a local model. Communities keep control of their data, their AI, and their process.
Reference case
gov/acc: mapping the governance-acceleration space with Metagov
- 49interviews
- 11problems
- 37solutions
- 59actors
Metagov's gov/acc working group needed to map a fast-moving research domain, who's working on what, which problems converge, where the gaps are, without sending another survey nobody answers. Harmonica ran structured interviews with governance practitioners, extracted the taxonomy live, and published it as an interactive dashboard and Quartz wiki.
The whole pipeline runs end to end: participants join from anywhere, the dashboard updates as sessions close, and every claim links back to the source interview.
Read the full case study → View the dashboard ↗ View the wiki ↗
Prefer it run for you?
Self-serve, or we run the whole thing
The public pages are self-serve. When a program needs a custom taxonomy, multilingual facilitation, or a synthesis your team can stand behind, we run it end to end.
Full Package
From $10K
- Everything in Session + Dashboard
- Cross-linked Quartz wiki of entities, findings, links
- Custom taxonomy + onboarding workshop
Ongoing
From $2K /month
- Repeat sessions on a cadence you set
- Dashboard kept live with new data
- Wiki evolves as the program runs
Have a question your community should weigh in on?
Spin up a public page, or book a 30-minute scoping call and we'll talk through the topic, the audience, and what a useful outcome looks like.