Packages / Expert Facilitation

Expert facilitation
meets
AI augmentation

We design and run your sensemaking process. You get a synthesis you can stand behind, backed by AI-facilitated 1-on-1 conversations at scale.

What we offer

Discovery Sprint

Map your coordination challenge and figure out what approach will actually work. We'll assess your situation, recommend next steps (which might not involve us—we're honest about that), and deliver a clear process roadmap.

Process Design

We design a structured process to achieve your objectives utilizing Harmonica's platform throughout.

Your participants engage in AI-facilitated async conversations while we monitor patterns, adjust sessions, and prepare insights.

What's included

  • Custom multi-session design and knowledge integration
  • Real-time adjustments based on emerging insights
  • Professional synthesis and reporting

Process Design + Facilitation

We design and run the entire deliberation process, from question framing to synthesis utilizing Harmonica's platform and live facilitation.

Your participants engage in AI-facilitated async conversations, which inform live workshops and interviews where necessary. We monitor patterns, adjust sessions, and prepare insights.

What's included

  • Custom multi-session design and knowledge integration
  • Real-time adjustments based on emerging insights
  • Professional synthesis and reporting
  • Active facilitation throughout (we're steering, not observing)
  • Live workshops we design and facilitate to integrate with async insights

Training & Enablement

Build internal capacity to run coordination processes yourself. We'll train your team on platform features, facilitation best practices, template creation, and process design frameworks you can apply repeatedly.

Built for the messy, meaningful work

When the stakes are high and every voice matters, these teams trust Harmonica to deliver.

"

We have a spreadsheet with ~200 tools. We keep coming back to Harmonica... it does things that other tools can't do.

Rimaz Mohamed

Rimaz Mohamed

Transformations Community

"

Harmonica gave our facilitators more space to focus on deeper engagement with participants—and made post-event reporting faster and more accurate than ever before.

Antoine Vergne

Antoine Vergne

Co-Director, Missions Publiques

FAQs

How can we help?

Get Support
What's included in a Discovery Sprint?
We map your coordination challenge, assess what approach will actually work, and deliver a clear process roadmap. This might not involve Harmonica at all (we're honest about that). Think of it as a second opinion on how to structure stakeholder input.
How does AI-facilitated conversation work?
Each participant has a private 1-on-1 conversation with an AI facilitator that adapts to their responses and asks follow-ups. Cross-pollination shares emerging themes between participants in real time. You get a synthesis of all conversations: themes, tensions, consensus, and actionable recommendations.
Can I run the platform myself instead of hiring your team?
Yes. Harmonica is available as a self-service platform (Free, Pro, or self-hosted). Our services are for organizations that want expert process design and facilitation on top of the platform, not just the software.
How many participants can you handle?
There's no upper limit. AI-facilitated conversations run in parallel, so 10 participants take the same time as 500. We've run processes with international organizations across multiple languages and cultures.
How do I get started?
Get in touch with a brief description of what you're trying to achieve. We'll set up a call to scope the work and recommend the right service tier.

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